Research and document best practises on a ‘*how to*’ guide for BBC GEL.
For the purposes of this project, I needed to understand how BBC UX&D teams create assets for iOS and Android, so I could document the process.
When a user interface (UI) is designed, it is broken down to its assets before its build again by the developers. There are many platforms and formats to design for, some individuals have made efforts to understand define a method. Main mobile platforms offer their extensive UI guidelines, but there isn’t a practice to streamline design for iOS and Android.
To understand the problem, I used the AEIOU and ethnographic framework as a lens to research, observe the design environment and design my topic guide.
AEIOU is a framework to remind researchers to document and code information under a set of five categories.
I have adapted the framework to code my findings. In doing so, I gained a wider perspective of the asset design workflow, the designers’ workspace needs and the collaborative role they have with developers.
During field observation, I have used the AEIOU framework as a lens to record observations under each category, supplementing observations with photos or screenshots I gathered from remote and face to face user testing.
I organised a workshop following a KJ Technique to analyse information and prioritise findings through stakeholder engagement. KJ is a silent technique that allows stakeholders have a say in the process and it also helped me save time. Together we clustered observations, disseminated higher-level themes from common patterns and prioritised these through voting.
I then added quantitative data along with users quotes to derive to recommendations and then gave an example how these can be actioned.
I used the workshop outcomes to create a poster telling the story of asset creation. I sketched designed infographics to communicate asset workflow to the main GEL designer.
Last, I documented the Asset Guide following BBC GEL Content Creation Toolkit and collaborated closely with the stakeholders and project lead reviewing the document.
The resulting work is permanent page contribution to BBC that will guide Designers and developers in their asset design process.